Privacy Policy

We are committed to protecting our customers' privacy and appreciate your trust in us. This policy explains how we collect, use, and protect your personal information when you use our website or app, or interact with us.

1. Information We Collect

When you shop, create an account, or contact us, we may collect the following types of data:

Identity and Contact Information: Such as your full name, phone number, and email address.
Delivery Information: Such as detailed address (city, neighborhood, street, building number, or any special delivery instructions) to facilitate the delivery of your abaya orders.
Payment Information: Online payment details (note: we do not store sensitive payment card details directly; they are processed through a secure and authorized payment gateway).
Browsing Data: Information about how you use the site for a better and faster shopping experience.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

Processing and preparing your abaya orders and delivering them to the specified address.
Communicating with you regarding the status of your order, answering your inquiries, and providing support.
Improving the quality of our products, services, and your shopping experience.
Sending promotional offers and discounts on our products (if you subscribe, and you can unsubscribe at any time).

3. Data Protection and Security

We take all necessary security and technical measures to protect your personal information from unauthorized access, modification, disclosure, or destruction, ensuring your data remains in a secure and encrypted environment during shopping and browsing.

4. Sharing Information with Third Parties

We do not sell or rent your personal information to any third party for marketing purposes.
We may share a portion of your data (such as name, phone number, and shipping address) exclusively with our partner shipping and delivery companies to ensure your order arrives on time.

5. Cookies

Our store may use cookies to improve user experience, remember your preferences (such as the contents of your shopping cart), and understand how visitors interact with the site to provide you with better service.

6. Your Rights

You have the right at any time to:

Request access to your personal data that we hold.
Request the correction of any inaccurate or outdated information.
Request the deletion of your account or personal data (in a manner consistent with legal and financial requirements for retaining order records).

7. Changes to the Privacy Policy

We reserve the right to update or change this privacy policy from time to time to comply with business requirements or applicable laws. Any modifications will be posted on this page.

8. Contact Us

If you have any questions or inquiries regarding this privacy policy or the handling of your data, please contact us through our support channels.